Terms and conditions

Welcome to Masaga Holidays in Uttarakhand. Before you proceed with using our travel services, we kindly request you carefully read and understand the following Terms and Conditions. By using our services, you agree to be bound by these terms, so please take the time to review them thoroughly.

Booking and Reservations

a. To make a reservation, you must be at least 18 years of age or have parental/guardian consent.

b. All bookings are subject to availability and confirmation. We reserve the right to decline a booking if the requested service is unavailable.

c. Changes to bookings are subject to availability and may incur additional charges.

Payment and Cancellation

a. 50% advance payment is required to confirm a reservation. Payment methods accepted will be specified on our website or provided during the booking process.

b. Cancellation policies may vary depending on the type of service booked. Please refer to the specific service’s cancellation policy before making a reservation.

c. In the event of cancellations made by Masaga Holidays due to unforeseen circumstances, a full refund or suitable alternative will be offered.

Travel Documents

a. It is the responsibility of the traveller to ensure that all necessary travel documents, such as passports, visas, and health certificates, are valid and up to date.

b. Masaga Holidays will not be held liable for any issues arising from the traveller’s failure to comply with the necessary travel document requirements.

Travel Insurance

a. We highly recommend purchasing travel insurance to safeguard against unforeseen circumstances, such as trip cancellations, medical emergencies, or travel interruptions.

b. Travel insurance can be purchased through us or from a provider of your choice.

Travel Itineraries and Changes

a. While we make every effort to adhere to the agreed-upon itineraries, unforeseen circumstances may necessitate changes. We will inform you of any significant changes to your travel plans as soon as possible.

b. We reserve the right to modify itineraries due to factors beyond our control, such as weather conditions, political unrest, or safety concerns.

Traveller Conduct

a. All travellers are expected to conduct themselves in a respectful and responsible manner during their trip.

b. Masaga Holidays reserves the right to remove any traveller from a trip if their behaviour is deemed inappropriate or disruptive. In such cases, no refunds will be provided.


a. Masaga Holidays acts as an intermediary between travellers and service providers (e.g., airlines, hotels, tour operators) in Uttarakhand.

b. We shall not be liable for any loss, injury, accident, delay, or inconvenience caused by third-party service providers or circumstances beyond our control.

c. Travellers are encouraged to review and agree to the terms and conditions of individual service providers.

Intellectual Property

a. All content and materials on our website are the property of Masaga Holidays and are protected by copyright laws.

b. Unauthorized use, reproduction, or distribution of any content from our website is strictly prohibited.

Governing Law and Jurisdiction

a. These Terms and Conditions shall be governed by and construed in accordance with the laws of Uttarakhand, India.

b. Any disputes arising from these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Uttarakhand, India.


By using the travel services of Masaga Holidays in Uttarakhand, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you have any questions or concerns, please contact us at admin@masagaholidays.com. We look forward to assisting you in creating memorable travel experiences in the beautiful state of Uttarakhand.